Tax Q&A Subscription

Your gateway to fast and accurate tax research and consulting, with the answers you need just a phone call or email away.

Put an end to the frustration of wasting hours to research mobility tax issues. Ineo’s tax experts will equip you with the knowledge you need so you can go back to managing the assignee experience.

With this subscription you receive:

  • Compliant answers from subject matter experts with unique understanding of mobility tax implications including how to navigate the Tax Cuts and Jobs Act*
  • Clear answers to complex questions, easily understood by your many transferees, clients, and corporate departments
  • Direct, timely access to compliant information for all essential business partners and your employees on the move
  • Reduced burden on your internal team to research tax issues

*Service does not include private tax opinion letters.

Frequently Asked Questions

What is Ineo’s Q&A Subscription service?

This service provides the mobility professional rapid access to subject matter expertise for the multitude of tax, policy and process questions/issues that arise on a day-to-day basis within the mobility process.

What type of company would benefit from this program?

We designed the program for Relocation Management Companies (RMC’s), major corporations, and most government agencies that require clear, compliant answers, and insight to relocation tax and related payroll questions.

If my company is already an Ineo customer, do we still need to subscribe to this service in order to ask questions?

Yes, if your questions require specific relocation tax research and consulting. It is a separate service offering from Ineo’s software, expense management solutions, tax preparation and audit services.

How long is the subscription good for?

Your start date is the same as your invoice date, and the end date is 365 days later. Of course, if you choose the one hour option, it’s at the end of one hour’s work.

During what hours is the service available?

24x7x365! And mind you, it’s by a real person, not a bot.

How do I submit a question?

You may submit by phone or email. Once enrolled you’ll receive contact information.

How long will it take to receive an answer to my question?

Turnaround time is dependent on the complexity of the question. While some answers may require a full day of research, the vast majority of our clients receive their answer within an hour.

If my company starts with an hourly subscription can we convert to an annual subscription?

Yes, if done so before using up the first full hour of service.

What if we anticipate needing significantly more than 4-hours of questions during the year?

We’re happy to create a subscription model that meets your needs.

Can a company limit who has access to the subscription?

Yes. Simply supply a list of approved individuals when the subscription begins.

Are private tax opinion letters covered under this program?

No. Due to their complexity, private tax opinion letters are billed at an hourly rate.

What other tax services do you offer beyond the Q&A Subscription?

We’re glad you asked! Our Tax Services team provides a variety of other services including, pre- and post- move tax consultations to the employee, US domestic and international tax return preparation, and gross up audits and/or tax reconciliations. We also provide policy tax consulting for corporations and RMC’s. Click here for more information.

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